Shipping & Delivery Policies

At NK Herbal, we are committed to delivering your orders safely and on time. This Shipping and Delivery Policy outlines how we handle shipping and delivery of our products.

1. Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.
Orders are dispatched via our trusted courier partners and typically delivered within 3–7 business days depending on the delivery location.

2. Shipping Charges

Shipping is chargeable on all orders, regardless of the order value.
Shipping charges will be calculated based on delivery location and order weight, and will be clearly displayed at checkout before payment.
There is no free shipping policy in place.

3. Order Tracking

Once your order is dispatched, you will receive a tracking ID via SMS or email.
You can track your shipment using the tracking link or by contacting our support team.

4. Delivery Locations

We deliver across all major cities and towns in India.
If your location is not serviceable, we will notify you and initiate a full refund for your order.

5. Damaged or Defective Products

If your product arrives in a damaged or defective condition, please contact us within 48 hours of delivery.
Send us photos and your order number at nkherbalinfo@gmail.com or call us at +91 9004368886.
Upon verification, we will offer a replacement.

6. Failed Deliveries

If delivery fails due to an incorrect address, unavailability of the recipient, or refusal to accept the package, the order will be returned to us.
Re-shipping will be chargeable in such cases.

7. Contact Us

For any questions related to shipping and delivery, please contact:

📧 Email: nkherbalinfo@gmail.com
📞 Phone: +91 9004368886
🕐 Timings: Monday to Saturday, 10:00 AM – 6:00 PM