Shipping & Return Policies

At NK Herbal, we strive to ensure that our customers are fully satisfied with the products they purchase. If you are not completely satisfied with your purchase, we offer a simple return and refund process under the following terms and conditions:

1. Eligibility for Returns:

• This product is non-returnable. Once the product is purchased, it cannot be returned unless it is defective or damaged.

2. Return Process:

• To initiate a return, please contact our customer support team at [customer support contact details] within 7 days of receiving the product.
• Provide your order number, the reason for return, and any relevant pictures of the product (if damaged or defective).
• Once the return is approved, you will receive instructions on how to send the product back to us.

3. Refund Policy:

• If the returned product meets the eligibility criteria, we will issue a full refund to the original method of payment.
• The refund will be processed within 7-10 business days after receiving the returned product.
• Shipping charges are non-refundable unless the return is due to a defect or error on our part.

4. Damaged or Defective Products:

• If you receive a damaged or defective product, please contact us immediately with pictures of the damage or defect.
• We will provide you with a replacement or a full refund, including any shipping costs incurred.

5. Non-Returnable Items:

• Gift cards, promotional products, and any products clearly marked as non-returnable are excluded from this policy.

6. Exchange Policy:

• We do not exchange any products.

7. Contact Us: For any queries or assistance, please contact us at:

• Email: [nkherbalinfo@gmail.com]
• Phone: [+919004368886]

We are committed to providing quality products and exceptional customer service. Your satisfaction is our priority!